Ready to place your order? Great! Here is our simple step by step guide:
Browse through our selection at: Shop
Click on the desired product(s), choose your quantity then click “Add to Cart”
When you have all your products in your shopping cart, and are ready to Checkout, click on the shopping cart icon (top-right of your screen) and you will be redirected to the View Cart page
Check over your order and if you have a coupon code enter it here. Don’t have a coupon code to use? We offer FREE shipping for orders over $150.
In the Checkout page, you will need to login with your email address and password. If this is your first time registering with us, you will need to upload your photo ID, provide your email, choose a password and complete the required fields to have your account set up.
Once you’ve completed all the required fields, you’ll need to accept the Terms and Conditions then click “Proceed”
We accept payment only through e-transfer. Once we received your e-transfer payment, your order will be processed and will ship the following business day. We’ll email your tracking number as soon as available.
PAYMENT & FEES
Payment is made using e-transfer which will protect your purchase and is a safe transaction.
Yes. We charge 5% GST on orders. This is included in the checkout price.
We offer FREE shipping on orders over $150. We ship our orders via Canada Post and we provide a tracking number via email for you once the order has shipped. If you live in a remote area, your order may take a few extra days to reach you.
Once the order is placed, the next step is to send your payment to us. We keep the order on hold for 12 hours. After that, if payment is still not recevied it will be canceled.
SHIPPING AND HANDLING
Please check your package status on the CP website. Sometimes there are delays with CP, but it will get to you eventually.
Also note, if your package is marked as “Delivered” by Canada Post, we do not reimburse for lost package claims, however, an investigation will be launched.
If the package is rerouted and returned because your address is incorrect, the package is considered lost and we will not incur any costs for the lost package.
We email the tracking number before scanning the package at the post office. It won’t show up as trackable on the Canada Post site until the package is scanned by the post office. The correct tracking should show up by the end of the business day.